THE PURPLE SACK
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Return Time
- If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
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Return Process
- Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
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Refunds/Replacements
- If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
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Stitching Time
- 5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
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Stitching Charges
- Blouse - USD 3.0 (Regular), USD 3.0 (Custom stitched)
- Salwar Suit - USD 3.0 (Standard), USD 3.0 (Custom stitched)
- Lehenga - USD 3.0 (Standard), USD 3.0 (Custom Stitched)
- FNP - USD 4.0
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Returns for Stitched Products
- Stitched Products are customized to your measurements, cannot be resold/reused and hence will not be eligible for returns/refunds.
